Dear Patients,
We were recently made aware of a technical issue concerning our phone system. This glitch caused messages left on our medical staff voicemail to be forwarded to an unknown mailbox that we were just recently able to access. We apologize for this issue, and any breakdown in communication it may have caused. We want you to know that we have diligently investigated this problem and it has now been corrected. Thank you for your patience and understanding in this matter.
Sincerely,
Richmond Spine Interventions and Pain Center