Fax Number: 804-378-5400
ATTENTION: Due to the extremely high call volume, our response time for telephone messages has been delayed. Please use the following link (Patient Portal Link) to sign up for our portal so we can answer your messages in a timely manner.
Richmond Spine Interventions and Pain Center is dedicated to providing you with the highest quality service, and provide the most comfortable experience possible.
Appointment Information
Appointments:
Please arrive 10-15 minutes prior to your scheduled appointment time. Remember to bring a copy of your insurance card and a photo ID to every appointment. We ask that you bring an updated list of your current medications including the strength and dosing instructions. Please understand that due to unforeseen situations, your appointment may be delayed. We make every effort possible to prevent these delays.
If your insurance requires a referral or authorization number from your primary care physician you must obtain this prior to your office visit.
Cancellations & Rescheduling:
If you are unable to attend your appointment we ask that you please give our office 24 hours advanced notice. A $50 fee will be assessed if 24 hours notice is not provided for canceled or rescheduled appointments.
Co-Payments/Co-Insurance:
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Insurance co-payments are due at the time of the visit. If you are unable to provide this please call to reschedule your appointment.
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Patients with high deductible insurance plans may be asked to make a deposit prior to your appointment or procedure. If you have a high deductible plan our billing office will call you prior to your appointment to inform you of any deposit due and will assist you with any payment arrangements.
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We accept all major credit cards.
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There will be a $50 fee for any returned checks.
Medication & Refill Requests:
All medication needs, including refill requests, must be discussed with your provider at the time of your appointment. Medications should only be taken as prescribed. Please do not request early refills of your medications. For non-narcotic refills please contact your pharmacy to submit a refill request.
Questions?
For more information or to schedule an appointment, please call one of our schedulers at
804-378-1800
Save time by completing your patient paperwork before your visit! You can download all your patient forms here: